Nos Importa
Protocolo de Seguridad e Higiene
Aunque lo peor de la pandemia parece haber pasado, en ZOA Hotel no bajamos la guardia y estamos comprometidos con nuestros huéspedes a seguir tomando las medidas de higiene y seguridad que establecimos como protocolo durante esta crisis. Sanitización de las habitaciones, uso de cubrebocas y gel antibacterial, asi como el monitoreo constante de la salud de nuestro personal son nuestras prácticas diarias.
En ZOA Hotel, queremos asegurarte que haremos todo lo posible para cuidar de tu salud durante tu estancia.
FRONT DESK
Check in / Out
- Hand and shoe sanitizing stations for all guests upon arrival to the hotel.
- Please note that the guest’s temperature will be taken before accessing the Hotel.
- The Check-In bar will be disinfected just like Pens, folders, etc.
RESTAURANT
Food & Beverages
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Tables and chairs are arranged to allow healthy distancing.
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All dining areas are disinfected between seatings.
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Daily complimentary immunity booster shots of lemon & ginger.
GUEST ROOMS
Cabanas
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All rooms have their own individual A/C unit.
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All rooms were deep cleaned and disinfected between stays.
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Protected remote control.
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All touch points (light switches, door handles etc.) are regularly disinfected.
POOL AREA
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Poolside beds are cleaned and disinfected daily.
- Poolside furniture is arranged to allow healthy distancing.
PUBLIC SPACES & COMMUNAL AREAS
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All high-touch points (light switches, door handles etc.) are regularly disinfected.
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Disinfectant gel dispensers are available throughout the hotel.
STAFF
- Daily temperature checks of all staff members.
- Staff will use hand and shoe sanitizing stations upon entry to the hotel.
- Personal protection equipment is worn for all cleaning tasks (face mouth covers, gloves).
- All staff facilities are daily cleaned and sanitized.
